PRIVACY
Your information should have a clear purpose.
This policy explains, in plain language, how Bristleback Academy may collect and use information submitted through this website.
1. Information we collect
Depending on what you use on the website, we may receive information such as your name, email address, phone number, programme interest, learning-mode preference, enquiry message, registration details and information needed to process or verify a course registration or payment.
2. How we use information
Information may be used to respond to enquiries, process registrations, communicate about programmes and batches, administer learner records, provide course-related support, issue and verify certificates, process refunds where applicable, and maintain the security and operation of the website.
3. Payments and third-party services
Where payment, email, hosting, analytics or other external services are used, relevant information may be processed by the service provider as necessary to provide that service. Payment credentials should be entered only through the payment mechanism presented for the transaction; the Academy does not ask you to send card or banking passwords by email.
4. Sharing and disclosure
We do not treat submitted learner information as public content. Information may be shared with authorised staff, service providers or authorities where reasonably necessary to provide a requested service, protect the website or comply with a legal obligation.
5. Retention and security
Information is retained for as long as reasonably necessary for the purpose for which it was collected, operational records, learner support, accounting, verification and applicable legal requirements. Reasonable administrative and technical measures are used to protect stored information, but no internet system can be guaranteed completely secure.
6. Your choices
You may contact the Academy to ask about personal information associated with an enquiry or registration, request correction of inaccurate information, or ask a question about how your information is being used, subject to applicable record-keeping and legal requirements.
7. Updates
This policy may be updated when the website, services or legal requirements change. The current version will be published on this page.
Privacy questions: support@bristleback.in